Last updated: 18/08/2026
Quantum Fulfilment Ltd. respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use the Quantum Fulfilment website, create an account, place an order, submit an enquiry, contact us or otherwise interact with our services.
We only collect and use personal data where there is a lawful basis for doing so and only retain it for as long as necessary for the purposes described in this policy or where we are required to retain it by law.
The data controller responsible for your personal data is:
Quantum Fulfilment Ltd.
Email: [email protected]
If you have any questions about how we use your personal data or wish to exercise your data protection rights, please contact us using the details above.
Depending on how you interact with our website and services, we may collect:
We do not intentionally collect special categories of personal data unless it is necessary for a specific service or you voluntarily provide such information.
We may use your personal data to:
Our website uses WooCommerce to provide online ordering and customer account functionality.
If you create an account, we process information such as your name, email address, billing and delivery details and order history. Your account allows you to log in, manage your details and view previous orders.
You may also place an order using guest checkout without creating an account.
We use this information primarily to provide the products and services you have requested and to fulfil our contractual and legal obligations.
WooCommerce provides functionality for customers to view their previous orders and manage relevant account information.
Payments made through our website are processed using Stripe.
When you make a payment, information necessary to process and support the transaction may be shared with Stripe. This may include information such as your name, billing information, transaction amount and other information required to process the payment.
We do not store your full payment card details on our website.
Stripe processes payment information in accordance with its own privacy and security practices. WooCommerce confirms that payment gateways such as Stripe receive information necessary to process or support payments, including purchase totals and customer billing information.
Where available, customers may also choose to save a payment method for future purchases. Saved payment methods are handled through the payment service rather than storing full card details on our website.
Depending on the circumstances, we process your personal data on one or more of the following legal bases:
Where processing is necessary to provide products or services you have requested, process your order, manage your account or fulfil our obligations to you.
Where processing is necessary to comply with legal, accounting, tax or regulatory requirements.
Where processing is necessary for our legitimate business interests, such as maintaining website security, preventing fraud, responding to enquiries, improving our services and managing our business, provided those interests do not override your rights and freedoms.
Where we rely on your consent, such as certain analytics, cookies or marketing activities, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
The applicable lawful basis depends on the particular processing activity. GDPR requires organisations to explain the purposes and lawful bases applicable to their processing activities.
Our website allows customers to upload files and artwork in connection with certain products and services.
Uploaded files may contain personal or business information. We use these files solely for purposes connected with providing the requested printing, design, fulfilment or related service.
Customers should avoid uploading unnecessary personal or sensitive information.
Files will be retained only for as long as reasonably necessary for the relevant order, project, customer service or business record requirements, unless a longer retention period is required by law.
We use certain Google services on our website, including:
We use Google Analytics to understand how visitors use our website, measure website performance and improve our services.
Analytics technologies are subject to our cookie and consent settings. Where consent is required, analytics information will only be collected in accordance with your selected cookie preferences.
Further information about cookies and how they are managed is provided in our Cookie Policy.
We use Google reCAPTCHA to help protect website forms and services from spam, abuse and automated activity.
reCAPTCHA may process technical and interaction information to determine whether activity is likely to be generated by a legitimate user or an automated system.
We may use Google Maps to provide map and location-related functionality on our website.
Depending on how the service is accessed, Google may process technical information and information associated with use of the map service.
Google services may involve processing by Google and may involve transfers outside the European Economic Area. Appropriate safeguards and mechanisms may apply where required by applicable data protection law.
We use WPBot to provide chatbot functionality on our website.
Information you voluntarily submit through the chatbot may be processed in order to respond to your interaction and assist with website navigation or enquiries.
You should avoid submitting unnecessary personal, confidential or sensitive information through the chatbot.
Our website may provide wishlist functionality.
If you use the wishlist feature, information relating to products you save may be associated with your account or browser/session, depending on how the feature is configured.
We use this information to provide the wishlist functionality you request.
Our website uses cookies and similar technologies to provide essential functionality, maintain customer sessions, support shopping and checkout, improve website performance and, where permitted, analyse website usage.
Some cookies are necessary for the website to operate and cannot be disabled through our cookie consent system.
Other cookies, including analytics or third-party cookies, may require your consent.
For detailed information about the cookies used on our website, their purposes and how you can manage your preferences, please see our Cookie Policy.
We do not sell, rent or trade your personal information.
We may share personal data with trusted third-party service providers where necessary to operate our website, provide our services, process payments, prevent abuse, analyse website performance or meet our legal obligations.
Depending on the services you use, these providers may include:
Where we use third-party service providers to process personal data on our behalf, we take appropriate steps to ensure that personal data is processed in accordance with applicable data protection requirements.
Some of the third-party services we use may process personal data outside Ireland or the European Economic Area.
Where personal data is transferred internationally, we take appropriate steps to ensure that the transfer is carried out using a lawful mechanism and appropriate safeguards where required by applicable data protection law.
We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction.
These measures may include access controls, authentication, security updates, website security measures and appropriate safeguards for information handled by our service providers.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal data only for as long as necessary for the purpose for which it was collected, to provide our services, to maintain appropriate business records, or to meet legal, accounting, tax or regulatory requirements.
For example, customer account information may be retained while the account remains active, while order information may need to be retained for longer periods to satisfy accounting, tax and legal requirements.
Where personal data is no longer required, we will delete, anonymise or securely dispose of it where appropriate.
Our WooCommerce configuration also provides mechanisms for removing or anonymising personal data in appropriate circumstances. WooCommerce supports personal-data removal following account erasure requests and through configured retention settings.
Subject to applicable legal requirements and limitations, you may have the right to:
The Data Protection Commission identifies these rights as part of the GDPR framework and expects organisations to provide clear information about how individuals can exercise them.
To exercise your rights, please contact us using the contact details provided in the Who We Are section of this Privacy Policy.
We may need to request additional information to verify your identity before responding to certain requests.
If you have concerns about how we process your personal data, we encourage you to contact us first so that we can investigate and address your concerns.
You also have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority for data protection matters.
Our website may contain links to third-party websites.
Once you leave our website, we are not responsible for the privacy practices, content or security of those websites. We recommend reviewing the privacy policy of any third-party website you visit.
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements or data processing practices.
When changes are made, the updated version will be published on this page together with the revised Last updated date.
We recommend checking this page periodically for the latest information about how we process personal data.
If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your personal data is handled, please contact us at:
